![]() ![]() ![]() If you started your service mid-month, charges will be prorated. (If you have elected to pay for a paper statement, then this will be mailed USPS after generation on the first of each month.) On your statement, you will see itemized charges for the services you are receiving. Your statement will be sent to you via email at the first of the month and your payment is due by the fifteenth of the month. If you did not activate your account during that 72-hour window or feel you did not receive this activation email, please contact the Firefly Customer Service Team at 83, Option 1. This link is only active for 72 hours from the time the email was sent. Please use the instructions below to get started!Īccount Portal Activation – After establishing your account and scheduling your installation, an email was pushed to you with a link for activating your account portal. To view your statement online or make a payment, you will need to activate your account on our portal. You will be receiving your monthly statement in the coming days.
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